All Systems Operational
Authentication ? Operational
Corporate Wellness Operational
Device Sync / Pairing Operational
Web API Operational
Subscriptions API Operational
Web App ? Operational
Fitbit Studio ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021
Periodic burst of 500 errors on api.fitbit.com
Resolved - This incident has been resolved.
Jan 20, 16:03 PST
Monitoring - Our network provider believes the issue is mostly resolved and the risk of reoccurring is low. We are continuing to monitor the situation.
Jan 19, 18:53 PST
Update - We are continuing to work on a fix for this issue.
Jan 19, 11:18 PST
Update - We are continuing to work on a fix for this issue.
Jan 19, 11:07 PST
Identified - We're experiencing periodic latency within our systems that is generating a burst of 50x errors on api.fitbit.com every 30 - 45 minutes. We've detected the cause and working with our network provider to resolve the problem. We will post another update around 1pm PST.
Jan 19, 08:00 PST
Jan 19, 2021
Periodic burst of 500 errors on api.fitbit.com
Resolved - We're experiencing periodic latency within our systems that is generating a burst of 50x errors on api.fitbit.com every 30 - 45 minutes. We've detected the cause and working with our network provider to resolve the problem. We will post another update around 1pm PST.
Jan 19, 08:00 PST
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021
Small spike of http 504 errors
Resolved - From 2021-01-12 00:15 to 00:23 UTC, slow responses or http 504 failures were returned to about 1% of requests using the Fitbit public API OAuth client credentials grant endpoint (POST /oauth2/authorize). We're investigating to make sure the problem doesn't recur.
Jan 11, 16:00 PST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

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